Terms & Conditions

Welcome to the onetwoyear.com website. Please carefully review the following terms and conditions before placing your order. By using this website and/or placing an order, you agree to be bound by the terms and conditions set forth below. Please also review our Privacy Policy for information regarding the personal data you provide.

1. Governing Terms and Conditions

These terms and conditions constitute the final and complete agreement between the parties. Any modifications or changes to the provisions herein shall not be binding upon onetwoyear unless made in writing and signed by an authorized representative.

Any terms included in the Buyer’s purchase order or other documentation that conflict with these terms will not be accepted unless expressly agreed upon in writing by onetwoyear.

If any provision of these terms is deemed invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

2. Order Acceptance

All orders are subject to written price verification by authorized onetwoyear personnel unless designated in writing to be firm for a specific period.

The shipment of goods without written price verification does not imply acceptance of the order’s price.

3. Substitution

onetwoyear reserves the right to substitute a product with an alternative of similar kind, quality, and function without prior notification.

If substitutions are not acceptable, the Buyer must specify this when requesting a quote or placing an order.

4. Pricing

Quoted prices, including transportation charges, are valid for 10 days unless otherwise specified in a written quote or sales acceptance.

onetwoyear reserves the right to cancel orders if government regulations establish prices lower than those quoted.

5. Shipping and Transportation

Unless specified otherwise, onetwoyear will select the carrier and determine the shipping route.

onetwoyear shall not be held responsible for any delays or additional transportation costs resulting from the selected shipping method.

6. Packaging

onetwoyear will adhere to its standard packaging practices unless otherwise requested by the Buyer.

Any additional costs for special packaging, loading, or bracing requested by the Buyer will be borne by the Buyer.

7. Payment Terms

Any discount applies only to the invoiced value of the goods, excluding taxes and freight charges.

onetwoyear reserves the right to require advance payment or satisfactory security if the Buyer’s financial condition warrants it.

Failure to make payments according to the agreement may result in order cancellation, with the Buyer remaining liable for unpaid accounts.

8. Taxes and Licenses

Prices do not include taxes. The Buyer is responsible for paying taxes unless a valid exemption certificate is provided.

The Buyer is also responsible for securing any required import or export licenses.

9. Title and Risk of Loss

The risk of loss passes to the Buyer upon delivery to the carrier.

Claims for damage during shipping should be made directly to the carrier.

Title to the goods remains with onetwoyear until full payment is received, including all applicable charges.

10. Return of Products

Goods cannot be returned, and orders cannot be canceled without first contacting onetwoyear customer service.

Custom items and special orders may not be returned unless provided in error by onetwoyear.

The Buyer is responsible for freight charges on returned goods.

11. Force Majeure

onetwoyear shall not be liable for failure to perform its obligations due to circumstances beyond its control, including but not limited to natural disasters, acts of government, war, riots, or delays in transportation.

In the event of shortages, onetwoyear may allocate its available supply among its customers in a fair and reasonable manner.

12. Attorney’s Fees

In the event of legal action to recover the purchase price or any unpaid balance, or due to the Buyer’s breach of any term herein, the Buyer agrees to pay onetwoyear reasonable attorney’s fees and costs of collection.

13. Liability

onetwoyear shall not be responsible for any injury or damage resulting from the use or application of its products.

Claims for errors in weight or quantity must be made within thirty(30) days of receipt.

If the claim is valid, onetwoyear may either ship the necessary quantity or credit the Buyer accordingly.

14. Warranty

All goods sold by onetwoyear are warranted to be free from defects in material and workmanship, in accordance with industry standards.

This warranty is non-transferable and excludes all other warranties, whether express or implied.

onetwoyear's liability under this warranty is limited to the repair or replacement of defective goods or a refund of the purchase price.

15. Remedies and Limitation of Liability

onetwoyear shall not be liable for incidental or consequential damages arising from the sale or use of its products.

onetwoyear's liability is limited to the replacement of goods, a refund of the purchase price, or repair of the goods.

16. Product Selection

The Buyer represents that the products purchased are suitable for their intended use and assumes all responsibility for their application.

The Buyer agrees to indemnify and hold onetwoyear harmless from any claims or liabilities resulting from improper use or installation of the products.

17. Governing Law

This agreement shall be governed by and construed in accordance with the laws of the United Kingdom.

18. Partial Refunds

Partial refunds may be offered on returned items with missing original parts.

The refund amount will be determined based on the condition of the returned item.

This document outlines the terms and conditions of using the onetwoyear website and purchasing products through it. Please ensure you have read and understood these terms before making any purchases.