Privacy Policy

This Privacy Policy describes how we collect, use, store, and protect your personal information when you:

  • Use our services (“Services”), such as when you visit our website, onetwoyear.com, or any other website that refers to this Privacy Policy.
  • Contact us in any other way, including regarding sales, marketing, customer support, or events.

Reading this Privacy Policy will help you understand your rights and choices regarding the protection of your personal information.

If you do not agree with our policies and practices, please do not use our Services. If you have any questions or concerns, please contact our Customer Service Center.

This summary covers the key points of our Privacy Policy. Please use the sections below to find more detailed information about each topic.

What Personal Data Do We Process?

When you visit, use, or navigate our Services, we may process personal data based on:

  • How you interact with onetwoyear.com and our Services;
  • The choices you make;
  • The products, services, and features you use.

Do We Process Sensitive Personal Data?

Where necessary, we may process sensitive personal data only with your consent or when permitted or required by applicable law.

Do We Receive Information from Third Parties?

We may receive information from third-party sources, including:

  • Public databases;
  • Marketing partners;
  • Social media platforms;
  • Payment and service providers;
  • Other external sources.

How Do We Process Your Data?

We may process your personal information to:

  • Provide, operate, improve, and manage our Services;
  • Process and manage your orders;
  • Communicate with you;
  • Provide customer support;
  • Prevent fraud and protect the security of our Services;
  • Comply with applicable legal requirements.

With your consent, we may also process your information for other purposes. We only process personal information when we have a valid legal basis to do so.

When and With Whom Do We Share Personal Data?

We may share personal information with specific categories of third parties in certain circumstances and only when reasonably necessary.

These third parties may include payment providers, logistics providers, technical service providers, marketing service providers, and legal or regulatory authorities.

How Do We Protect Your Data?

We use SSL technology to securely collect sensitive information, such as payment card details.

We also maintain appropriate organizational and technical measures to help protect your personal information.

However, no electronic transmission over the internet or information storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute protection against unauthorized access, cybercriminals, hackers, or other security risks.

What Are Your Rights?

Depending on your location and applicable law, you may have the right to:

  • Access the personal information we hold about you;
  • Correct inaccurate or incomplete personal information;
  • Request the deletion of your personal information;
  • Restrict or object to certain uses of your information;
  • Withdraw your consent where processing is based on consent.

How Can You Exercise Your Rights?

The easiest way to exercise your privacy rights is to contact us.

We will review and respond to your request in accordance with applicable data protection laws and take appropriate action to protect your personal information.

Important Information

  • We do not sell your contact information.
  • We do not use your personal information or images for advertising without your explicit consent.
  • We do not collect personal information solely for the purpose of accumulating data.
  • We comply with applicable privacy and data protection laws in the countries and regions where we provide our Services.
  • This Privacy Policy is intended to comply with the relevant legal requirements applicable in your region.