FAQ
How Do I Contact Customer Service?
You can contact our customer service team by email at:
What Is Your Return Policy?
If you are not satisfied with the item you received, you may request a return within 30 days of receiving it.
Please refer to our Return and Exchange Policy for complete information about return eligibility, procedures, and applicable conditions.
How Do I Choose the Right Shirt Size?
Please refer to the size chart provided on the product page for detailed measurements.
For general sizing information, please review our Size Guide. If you still have questions about the fit or sizing of a particular item, contact our customer service team at:
Can I Use More Than One Coupon on My Order?
Our system allows only one coupon or promotional code to be applied to each order.
What Happens If an Item Is Sold Out in My Size?
Popular and newly released items may sell out quickly, but some products may be restocked.
Please contact our customer service team by email and provide the product information, preferred size, and the best email address at which to reach you.
We will do our best to notify you when the item becomes available again. However, restocking cannot be guaranteed.
Why Was My Order Cancelled?
In rare cases, an item may become unavailable after your order has been placed due to an unexpected stock shortage.
When this happens, we will normally contact you within 24–48 hours to inform you of the cancellation.
If your order contains other available items, those items will still be shipped. The unavailable item will be removed from your order, and the corresponding amount will be refunded.
How Can I Change or Cancel My Order?
To request a change or cancellation, please contact us immediately after placing your order.
We process and ship orders quickly. Once your package has been processed or dispatched, we may no longer be able to modify or cancel the order.